The RPO Hiring Solution: A Competitive Advantage for Today's Healthcare Providers

Affords Even Greater Advantage under Affordable Care Act; Supplemental Health Care’s Solution Helps Healthcare Facilities Meet the Challenge

PARK CITY, Utah – Oct. 22, 2013 – Recruiting and hiring high-quality healthcare professionals is already complex and challenging, and is about to become more so.

The Affordable Care Act (ACA) could inject as many as 30 million new patients into the system, and the graying of the baby boomer generation will add even more demand. At the same time, the aging nursing workforce will reduce the supply of skilled professionals.

How then can hospitals and medical practices survive and thrive in this environment? Supplemental Health Care’s recruitment process outsourcing (RPO) solution provides the competitive edge individual institutions will require. In fact, it is already helping healthcare providers recruit and hire quality healthcare professionals they need in the current competitive environment.

“Recruitment process outsourcing has been used in many industries for quite some time, but it is relatively new to the healthcare industry,” said Janet Elkin, Supplemental Health Care CEO. “With the number of available professionals already scarce, healthcare organizations are looking for ways to improve upon their recruiting and hiring practices and implementation of ACA only increases that need. Supplemental Health Care’s RPO services can provide the competitive edge a hospital or medical practice needs.”

RPO is the fastest-growing hiring strategy in the healthcare industry. It is an efficient and cost-effective staffing solution, providing top-quality candidates for full-time employment. Supplemental Health Care’s effective RPO solution provides its clients benefits in three key areas:

  • Improving hiring performance by reducing open positions and time-to-fill, while also decreasing cost-per-hire.
  • Reducing costs from staff overtime, contingent labor and third- party recruiters.
  • Increasing revenue by focusing on priority positions that have direct impact on hospital performance and productivity.

Partnering with Clients

“Using our RPO solution, we partner with our clients’ human resources departments,” said Elkin. “We become an extended arm of our clients, recruiting and hiring full time employees. We provide all essential recruiting services from one end of the spectrum to the other, including: employer branding; sourcing; screening; assessment; hiring; credentialing and onboarding.”

Supplemental Health Care’s RPO services help build the workforce organizations need for quality, costeffective patient care. “As a leading provider of healthcare-focused programs, Supplemental Health Care has the relationships and resources to recruit and hire clinical and non-clinical employees our clients need, including registered nurses, nurse practitioners, physician assistants, physical therapists, occupational therapists, social workers and administrative personnel,” Elkin said.

Parkland Hospital RPO Success

Supplemental Health Care was selected by Parkland Health & Hospital System in Dallas late last year as the sole-source recruitment process outsourcing (RPO) provider. Working closely with Parkland’s human resources department and hiring managers, the firm designed and implemented a system-wide, end-to-end RPO process in order to quickly fill more than 500 open positions with full-time Parkland employees.

The company is now contributing to an ongoing recruitment and hiring strategy with the hospital to provide permanent healthcare professionals who are focused on quality, patient-oriented care. This program to hire full-time Parkland employees in a variety of critical positions will help decrease contract labor costs.

In the eight months that Supplemental Health Care has partnered with Parkland, the firm interviewed more than 1,700 candidates and at this time has hired more than 600 full-time healthcare professionals. These have included registered nurses, physician assistants, patient care assistants, medical coders, physical therapists, occupational therapists, social workers, administrative and many more. The program enhances Parkland’s ability to deliver quality healthcare throughout its entire hospital system.

More Healthcare Changes Coming

“With changes coming that will add as many as 30-plus million new patients to our healthcare system, providers should be preparing now to attract the qualified personnel their organizations need. RPO can offer providers a competitive advantage in this environment,” Elkin said.

Supplemental Health Care’s RPO services are highly customizable and adaptable for facilities large and small: hospitals, clinics, urgent and acute care facilities, rehabilitation centers and many others.

“Our goal is to assist healthcare organizations offer quality patient care that is cost-effective in this challenging circumstance. It’s harder and harder for individual institutions to stay fully staffed with qualified professionals. Our RPO solution is an effective way for providers to better meet these challenges.”

About Supplemental Health Care

Since its inception in 1984, Supplemental Health Care has served as a comprehensive workforce solutions provider that delivers customized strategies to address staffing challenges faced by healthcare organizations nationwide. Leveraging a selection of business solutions such as Recruitment Process Outsourcing, Managed Services, PRN Pool Management and Contingent Staffing, Supplemental Health Care utilizes its deep staffing expertise to deliver wide ranging workforce strategies that afford organizations better access to skilled clinical and non-clinical healthcare professionals.

Headquartered in Park City, Utah, Supplemental Health Care’s maintains an extensive local office network of more than 55 offices in major U.S. markets and five fully-integrated national divisions: Travel Nursing, Travel Therapy, Supplemental Physicians, Direct Hire and Advanced Practice.

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